I went back to the front desk asking if they had water, but they declined and recommended I walk back to the casino and play a casino game so I could get a bottle of water. All of the restaurants were now closed and there was no water to be found. So I went back down to the lobby looking for water. So I then tried 5 different vending machines on 5 different floors and either the vending machines were sold out of water or were broken. This room was okay, but there was no bottled water in the room. I went back down to the front desk and was given another room next door. As soon as I walked into the room, I could immediately tell someone had smoked in the room. After arriving at 11:45 pm, I was given a room on the 25th floor which was supposed to be a premium, non-smoking room. I’ve stayed at Horseshoe a few times and unfortunately this will be my last stay. I’ve tried staying at 4 different hotels in Shreveport and have yet to find one that is nice, safe and decent. At this point, I’ve been looking for water for almost an. So then I tried 10 more floors of vending machines. When I told her I already walked down there, she just blankly looked at me and told me to try the vending machines on the lower floors.

After arriving at 11:45 pm, I was given a room on the 25th floor which was supposed to be a premium, non-smoking room.Īs soon as I walked into the room, I could immediately tell someone had smoked in the room.

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